Privacy Policy – Bouhrat
Who We Are
Our website address is: https://www.bouhrat.com
Bouhrat is an online store that offers a wide range of grocery, vegetables, fruits, meat, and household cleaning products.
Information We Collect
We collect certain personal information when you:
- Create or update an account on our website.
- Place an order or make a payment.
- Subscribe to our newsletter or contact us through a form.
- Leave a comment or review on our website.
This information may include your name, phone number, email address, delivery address, order history, payment details (not stored on our servers), IP address, and browser type for security and analytics purposes.
How We Use Your Information
- To process and deliver your orders.
- To communicate with you about orders, offers, and updates.
- To improve our website and customer experience.
- To comply with legal and tax obligations.
We assure you that we do not sell or rent your personal data to any third party.
Payments
We use secure third-party payment providers (such as Paymob, Stripe, or PayTabs) to process all transactions. Your credit/debit card information is not stored on our servers. All payments are encrypted using SSL technology for maximum protection.
Cookies
We use cookies to remember your login details, preferences, shopping cart, and to improve website performance. You can disable cookies in your browser settings, but some features may not function properly.
Embedded Content from Other Websites
Some pages may include embedded content (e.g., YouTube videos, Google Maps). These external sites may collect data and use cookies as if you visited them directly.
Who We Share Your Data With
We only share the necessary data with:
- Delivery partners to fulfill your orders.
- Payment gateways to process your payments.
- Service providers such as hosting or analytics partners who help us operate the website.
All partners are bound by confidentiality agreements to protect your information.
Data Retention
We retain order and customer data as long as needed for business or legal purposes. Comments and reviews may be stored indefinitely unless you request deletion. Inactive accounts may be deleted after a certain period.
Your Rights
You have the right to:
- Request a copy of your personal data.
- Request correction or deletion of your data.
- Unsubscribe from marketing emails at any time.
To exercise your rights, contact us at: support@bouhrat.com
Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the date of the latest update.
Would you like a printable PDF version of this policy for legal use or display?
